- We strive to get your jewellery delivered on time, however if there are any unforeseen delays, we will keep you posted.
- Every product on hotilaljewellers.com is shipped absolutely free to all locations across India.
- We have teamed up with top shipping experts like Blue Dart, Sequel, & BVC others who are our “partners in customer commitment.”
- We ship our products all across India, United Kingdom, United States, Australia & United Arab Emirates.
- All of our jewellery is custom made by our goldsmiths and hallmarked and certified by the top jewellery certifying laboratories of the world namely GIA (Gemological Institute of America), IGI (International Gemological Institute), SGL (Solitaire Gemological Laboratories), EGL (European Gemological Laboratory) or HKD (HKD Diamond Laboratories – Canada); therefore, please allow up to 10 working days for the jewellery to be dispatched after receiving cleared payments. Please allow additional time if international delivery is subject to customs processing.
- Products are shipped post receipt of full amount against the order unless order is placed on COD.
- For your protection, all orders require signature upon delivery, regardless of any signature waiver on file.
- For your protection, merchandise orders over Rs. 10,000 cannot be shipped to an address other than the billing address associated with your method of payment. If required to be shipped authorization from the customer is required.
- hotilaljewellers.com holds the export license for jewellery for international shipping.
- Insurance for the jewellery that is in shipping is taken care of by hotilaljewellers.com.
- Once your order has been shipped, you will receive an e-mail from hotilaljewellers.com containing your Blue Dart, Sequel and/or BVC tracking number and a link to the website’s order-tracking page. You can also check the status of your order once it has been shipped by visiting the website of our logistics partner and following the instructions using your tracking number. Your tracking number can be found in the e-mail confirming shipment of your order or within the Order Status page on hotilaljewellers.com.
- All shipments are traceable.